Developed by Frankie Wilson.

The Quality Maturity Model and Quality Culture Assessment Instrument were invented, designed and developed by me, Frankie Wilson. I would love to hear from you if you are interested in undertaking further developments.
Or even just for a chat about performance measurement and assessment in libraries.

Let's talk

CONTACT

Head of Assessment
Bodleian Libraries

University of Oxford

Broad Street

Oxford

OX1 3BG

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